Quick Summary
CoolWick makes moisture-wicking bowling jerseys hand-made in the USA — about 40% cooler than traditional shirts. Use this help center for custom designs, team orders, sizing, production timelines, shipping, and returns.
Table of Contents
✓ Quick Facts
- Free standard shipping on every continental USA order (no minimum)
- Custom production: about 22–28 business days after design approval (rush available)
- Returns: 60 days on eligible unused apparel — custom jerseys have special rules
- Support: Mon–Fri 8:30 AM – 5:30 PM EST · orders@coolwick.com · 1-800-279-2695
Popular Topics
- Jersey Types — Quick Ship vs Fast Track vs Semi-Custom
- Custom Jersey Ordering Process
- Team & Bulk Orders
- Shipping & Production Timelines
- Return Policy (60 Days)
- Size Chart & How to Measure
Self-Service Paths
| I need to… | Start here |
|---|---|
| Track production / shipment | Track Your CoolWick Order |
| Change address before ship | Address Changes & Order Holds |
| Cancel or change an order | Cancel or Change a CoolWick Order |
| Start a return | Return Policy |
| Report a defect or damage | Defects & Shipping Damage |
| Talk to a human | Contact CoolWick Support |
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Last reviewed: August 1, 2026. CoolWick is hand-made in the USA. If something here conflicts with checkout or your order confirmation, contact support.