Quick Summary
Free standard shipping on every continental USA CoolWick order (no minimum). Custom production is typically about 22–28 business days after design approval, then 1–5 business days in transit. Rush production is available.
Table of Contents
🚚 FREE SHIPPING NATIONWIDE
Every CoolWick order ships free on standard continental USA service — one jersey or a full team order. Special locations (AK/HI/PR/APO etc.) may have surcharges shown at checkout.
Production & Shipping Timeline (Custom)
| Stage | What happens | Typical timing |
|---|---|---|
| Order received | Confirmation email; design review begins | Day 1 |
| Design & production | Artwork, printing, assembly | About days 2–21 (varies by path) |
| Ships out | QC complete; free shipping to your door | About days 22–28 after approval |
| Delivered | Carrier delivery | 1–5 business days after ship (USA standard) |
⏱ When does the clock start?
For custom work, production time generally starts after you approve the design proof, not the moment you check out. Reply promptly to proof emails to avoid delay.
Need It Faster?
| Option | Typical window | Added cost |
|---|---|---|
| Standard production | 22–28 business days | FREE |
| Semi-Rush | 15–21 business days | +$15 |
| Rush | 7–14 business days | +$25 |
| Super Rush | 2–4 business days | +$50 |
Details and current availability: Rush Production Options.
Special USA Locations
- Alaska, Hawaii, Puerto Rico, Guam: additional shipping may apply (~$20–$40)
- APO/FPO military: additional shipping may apply (~$20–$40)
- Delivery windows for special locations can be longer (often 2–10 business days after ship)
International Shipping
- Costs calculated at checkout
- Typical delivery 7–21 business days after ship
- Customs, duties, and taxes are the customer’s responsibility
- International tracking provided when available
Tracking
You’ll get confirmation at order, updates during production on custom jobs, and tracking when the package ships. Full guide: Track Your CoolWick Order.
Need Help?
- Contact form: coolwick.com/contact-us
- Email: orders@coolwick.com
- Phone: 1-800-279-2695
- Hours: Monday–Friday, 8:30 AM – 5:30 PM EST
- Response time: Within 24–48 hours on business days (often sooner)
More: Contact CoolWick Support
Related Articles
Last reviewed: August 1, 2026. CoolWick is hand-made in the USA. If something here conflicts with checkout or your order confirmation, contact support.