Quick Summary
Custom logos can only be added to semi-custom and full custom jerseys. Choose the logo placement options on the product page, complete your order, then email the artwork to orders@coolwick.com with your order number. Send the largest, highest-resolution file you have in EPS, vector, PDF, PNG, or JPG format.
Table of Contents
- How to Add a Logo to Your Order
- Accepted File Types and Quality
- Multiple Logos and Team Orders
- Logos You Do Not Own
- Approval on the Proof
📎 Semi-custom and full custom artwork
- Always reference your order number in the email
- Send the largest, highest-resolution file you have
- Vector artwork (EPS, PDF) reproduces best on fabric
How to Add a Logo to Your Order
Start with an eligible semi-custom or full custom jersey. Quick Ship and Fast Track jerseys do not accept custom logo artwork unless the individual product page explicitly offers it.
- On the product page, scroll toward the bottom to the logo placement options.
- Select the custom logo option and any placements you want.
- Complete your order.
- Email your logo file to orders@coolwick.com and reference your order number.
Our design team takes it from there and will reach out if they have questions about your artwork.
Accepted File Types and Quality
We accept high-quality, high-resolution artwork files including:
- Vector: EPS, PDF, and other vector formats (best results)
- Raster: PNG and JPG at large dimensions, around 3000x3000 or larger
Low-resolution artwork, a screenshot, or a logo pulled from a website will usually look soft or pixelated once printed. If the file you have is small, send it anyway and note that it is all you have. The design team will tell you whether it will reproduce well.
Multiple Logos and Team Orders
If your order includes more than one logo, or different logos on different jerseys, say so clearly in your email and identify which logo goes on which item and placement. For team and roster orders, collect everything in one message so nothing gets separated from your order number.
Team ordering help: Team & Bulk Orders
Logos You Do Not Own
If the artwork belongs to someone else, such as a manufacturer, tour, association, or another company, you are responsible for having permission to use it. Send along any written authorization you have when you submit the file. If permission cannot be confirmed, we may not be able to print it.
Proofs and Virtual Mockups
Full custom jerseys: a design proof is provided for approval before production starts.
Semi-custom jerseys: a proof is not automatically provided, even when a custom logo is selected. You may request a virtual mockup in the Additional Notes section when ordering. The designer may provide one; if edits are required, an additional fee may apply.
See Design Proofs & Approvals.
Need Help?
- Contact form: coolwick.com/contact-us
- Phone: 1-800-279-2695
- Hours: Monday to Friday, 8:30 AM to 5:30 PM EST
- Response time: Within 24 to 48 hours on business days (often sooner)
More: Contact CoolWick Support
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Last reviewed: August 7, 2026. CoolWick is hand-made in the USA. If something here conflicts with checkout or your order confirmation, contact support.