Quick Summary
Choose your logo placement options on the product page when you order, then email your artwork to orders@coolwick.com with your order number. We accept large, high-resolution files (around 3000x3000) in formats such as EPS, vector, PDF, PNG, and JPG.
Table of Contents
- How to Add a Logo to Your Order
- Accepted File Types and Quality
- Multiple Logos and Team Orders
- Logos You Do Not Own
- Approval on the Proof
📎 Email artwork to orders@coolwick.com
- \n
- Always reference your order number in the email \n
- Send the largest, highest-resolution file you have \n
- Vector artwork (EPS, PDF) reproduces best on fabric \n
How to Add a Logo to Your Order
- On the product page, scroll toward the bottom to the logo placement options.
- Select the custom logo option and any placements you want.
- Complete your order.
- Email your logo file to orders@coolwick.com and reference your order number.
Our design team takes it from there and will reach out if they have questions about your artwork.
Accepted File Types and Quality
We accept high-quality, high-resolution artwork files including:
- Vector: EPS, PDF, and other vector formats (best results)
- Raster: PNG and JPG at large dimensions, around 3000x3000 or larger
Low-resolution artwork, a screenshot, or a logo pulled from a website will usually look soft or pixelated once printed. If the file you have is small, send it anyway and note that it is all you have. The design team will tell you whether it will reproduce well.
Multiple Logos and Team Orders
If your order includes more than one logo, or different logos on different jerseys, say so clearly in your email and identify which logo goes on which item and placement. For team and roster orders, collect everything in one message so nothing gets separated from your order number.
Team ordering help: Team & Bulk Orders
Logos You Do Not Own
If the artwork belongs to someone else, such as a manufacturer, tour, association, or another company, you are responsible for having permission to use it. Send along any written authorization you have when you submit the file. If permission cannot be confirmed, we may not be able to print it.
Approval on the Proof
Placement, sizing, and color are confirmed on your design proof before production starts. Review the proof carefully, because approving it locks in the artwork as shown.
See Design Proofs & Approvals.
Need Help?
- Contact form: coolwick.com/contact-us
- Phone: 1-800-279-2695
- Hours: Monday to Friday, 8:30 AM to 5:30 PM EST
- Response time: Within 24 to 48 hours on business days (often sooner)
More: Contact CoolWick Support
Related Articles
Last reviewed: August 5, 2026. CoolWick is hand-made in the USA. If something here conflicts with checkout or your order confirmation, contact support.